Mobile Integrated Healthcare Practice

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Connect Community Paramedic Program

• Community paramedic model
• Focus on patient navigation and patient advocacy
• Assess psychosocial status
• Connect patient to medical, mental health and social services

Date of latest update


Allegheny County, Pennsylvania

For More Information Contact

Dan Swayze, DrPH, MBA, MEMS Vice President, Chief Operating Officer Center for Emergency Medicine of Western Pennsylvania

Population Served

The Need

The Goal

• Reduce potentially preventable hospital admissions and readmissions • Improve the health related quality of life for enrolled patients • Connect vulnerable patients to community services to address social factors that may be influencing the patient’s health

Medical Oversight

Training includes: 40 hours of internal training on patient communication, patient safety and advocacy; resources available in the community; motivational interviewing.

Key Partners


Current or former paramedics who live or work in Allegheny County


• $500,000 grant for 2 years funded through a joint initiative between: - University of Pittsburgh Medical Center - Highmark Blue Cross/Blue Shield - Highmark Foundation

Plans for Sustainability

Technology Used

Program Results

Date program enrolled the first patient: • 9/15/2013 Number of patients enrolled as of October 31, 2014: • 120 Outcomes: • 203 patient visits completed • Measuring outcomes; data to be released soon

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Mobile Integrated Healthcare Practice

Funded in part by Medtronic Philanthropy.

Produced in cooperation with the RedFlash Group.